Shipping policy

CELLTAIL ships Longevity Complex soft chews across the European Union, to Switzerland, Norway, the United Kingdom and selected other countries. The destinations available to you are shown at checkout.

Shipping costs

• Orders of €49 or more: free shipping.
• Orders under €49: flat-rate shipping of €4.99.
• Lithuania: free shipping on all orders.

All prices are in euros (EUR). The exact shipping cost for your order is shown at checkout before you pay.

Dispatch and delivery times

Orders are dispatched on business days. Deliveries within the EU typically arrive within 2 to 4 business days. You will receive a confirmation email with tracking information as soon as your order has shipped.

Taxes and import duties

Prices include applicable taxes. We do not add taxes or duties at checkout for customers outside the EU; any local customs charges that apply on import are set by your country and carrier.

Returns and guarantee

Every order is covered by our 60-day money-back guarantee. If you are not happy with your dog's experience, contact us within 60 days of purchase for a full refund.

Questions

Write to us at info@celltail.com or use the contact page.